Acquirer

Acquirers act as merchants between e.g. the credit card providers and the platform for online payments. If your organization wants to accept card payments via Soulclick, you'll sign an acquiring contract with one of our partners. We offer preferential conditions with our acquiring partners (see transaction costs). Once an online donation has been made through our platform, the acquirer forwards the transaction to the issuer of the credit card and refunds the payment. Provided there is a positive response, of course. A negative response can have many reasons, e.g. limit reached, card expired, incorrect credentials entered, etc.