Glossary C Cover the Fee

Cover the Fee

Cover the Fee refers to a feature in donation forms and checkouts that allows donors to voluntarily cover the incurred payment fees. Soulclick also offers this option. In opt-in procedures, where fee coverage must be actively selected, around 60% of users opt to cover the fees. In opt-out procedures, where fee coverage is enabled by default and can be deselected, over 70% choose to cover the transaction fees.